Registrarse
FaceBook Twitter

[CERRADO] Error instalación Panda Pro

Contenedor de incidencias RESUELTAS por los expertos, CERRADAS por el usuario o que han expirado en el tiempo.
Usuario registrado
Mensajes: 4
Registrado: Mié, 20 Ago 2014, 12:30

[CERRADO] Error instalación Panda Pro

Notapor info@flat-pc.com » Mié, 20 Ago 2014, 12:39

Error al instalar Panda pro. Adjunto fichero del error. He analizado el disco desde otro pc y no tiene virus.
Saludos


=== PS [PID:4892] CLOG::Opening LogFile: "C:\Users\MONTSE~1\AppData\Local\Temp\PSLogs\stubInstaller_exe.log" Calling Module: "stubInstaller.exe" ===
20/08/2014 13:20:50.918 [PID:4892][TID:4880]: [L:000] - [F:0x00000001] - - WinMain - Application Starts
20/08/2014 13:20:50.929 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CDialogManager::Run - Stub Installer Version: 2.0.0.0: 28.02.2012
20/08/2014 13:20:51.007 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CDialogManager::Run - installationPath initialized:
20/08/2014 13:20:51.088 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CSession::CSession - Setting default options
20/08/2014 13:20:51.090 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, The web browser, detected as system default:
20/08/2014 13:20:51.090 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CSession::Open - chrome
20/08/2014 13:20:51.091 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, Creating default session with preconfig from registery.
20/08/2014 13:20:51.092 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CDialogManager::Run - Antes de lanzar la nube.
20/08/2014 13:20:51.092 [PID:4892][TID:4856]: [L:020] - [F:0x00000001] - - CDownloader::OnProgress - Connecting to server
20/08/2014 13:20:51.097 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CDialogManager::Run - Antes del wait.
20/08/2014 13:20:51.137 [PID:4892][TID:4856]: [L:020] - [F:0x00000001] - - CDownloader::DoRun - No connection available, breaking...
20/08/2014 13:20:51.138 [PID:4892][TID:4856]: [L:020] - [F:0x00000001] - - CDialogManager::SS_URL_ConfigFile - STAGE_FAILED
20/08/2014 13:20:51.139 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CDialogManager::Run - Despues del wait.
20/08/2014 13:20:51.139 [PID:4892][TID:4856]: [L:020] - [F:0x00000001] - - CDownloader::ThreadRun - Error (-500) return by function (DoRun)
20/08/2014 13:20:51.140 [PID:4892][TID:4856]: [L:020] - [F:0x00000001] - - CDialogManager::SS_URL_ConfigFile - STAGE_FAILED
20/08/2014 13:20:51.140 [PID:4892][TID:4856]: [L:020] - [F:0x00000001] - - CDownloader::OnProgress - Download complete with errors
20/08/2014 13:20:51.651 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CDialogManager::Run - Nueva version de SS?
20/08/2014 13:20:51.652 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CDialogManager::Run - Nueva version de SS no encontrada.
20/08/2014 13:20:51.653 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, The web browser, detected as system default:
20/08/2014 13:20:51.654 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CSession::Open - chrome
20/08/2014 13:20:51.654 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, Creating default session with preconfig from registery.
20/08/2014 13:20:51.658 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CRequest::Ping - Error (12007) return by function (InternetOpenUrl)
20/08/2014 13:20:51.811 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CRequest::Ping - Error (12007) return by function (InternetOpenUrl)
20/08/2014 13:20:51.812 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CAnalitic::SendLogPing - strUrl:
20/08/2014 13:20:51.812 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CAnalitic::SendLogPing - http://updates.pandasoftware.com/upglitenv/retail/log.phtml?Solution_Id=113&Event=eventstart&Init_Version=3.0.0.0&Type=22&Result=1000&MUID=PANDA000-2DAC-4E1D-9632-68BC4D0D6F31
20/08/2014 13:20:51.814 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - PsInstalerBootstrap::CBSRequirements::ReadRequirementsInfo - Version PCRetail 2.0.0.0
20/08/2014 13:20:51.816 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - PsInstalerBootstrap::CConditionInfo::CheckEnvironmentValue - Parameter (__COMPAT_LAYER): ElevateCreateProcess
20/08/2014 13:20:51.816 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - PsInstalerBootstrap::COSRequirementElement::CheckRequirement - Operative System: (Microsoft Windows 7 Home Edition (Suite 0x300) Service Pack 1 (Build 7601))
20/08/2014 13:20:51.818 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CDialogManager::getProductID - Read key:
20/08/2014 13:20:51.819 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CDialogManager::getProductID - Read key:
20/08/2014 13:20:51.819 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CDialogManager::getProductID - Main Installer version number 0
20/08/2014 13:20:51.849 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - PsInstalerBootstrap::ReadAvDetectionData - Version 3.02.2
20/08/2014 13:20:51.856 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - PsInstalerBootstrap::CBSIncompatibleSoftware::ReadInformationFromFile - Event Version: 3.02.2
20/08/2014 13:20:51.858 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - PsInstalerBootstrap::CCheckInfo::CheckKeyExists - Incompatible Software detected (2-1):HKEY_LOCAL_MACHINE\SOFTWARE\Panda Software\Panda Antivirus Platinum
20/08/2014 13:20:51.858 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - PsInstalerBootstrap::CSoftwareInfo::GetInstalledSoftwareData - Incompatible Software detection data read (2-5-1):Panda Antivirus Pro 2014
20/08/2014 13:20:51.859 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - PsInstalerBootstrap::CSoftwareInfo::GetInstalledSoftwareData - Incompatible Software detection data read (2-6-1):13.00.00.0000
20/08/2014 13:20:51.862 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - PsInstalerBootstrap::CCheckInfo::CheckSingleRegistryValue - Incompatible Software detected (7-1):HKEY_LOCAL_MACHINE\SOFTWARE\Panda Software\Setup\ProductID
20/08/2014 13:20:51.863 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - PsInstalerBootstrap::CSoftwareInfo::GetInstalledSoftwareData - Incompatible Software detection data read (7-5-1):Panda Antivirus Pro 2014
20/08/2014 13:20:51.863 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - PsInstalerBootstrap::CSoftwareInfo::GetInstalledSoftwareData - Incompatible Software detection data read (7-6-1):13.00.00.0000
20/08/2014 13:21:19.167 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CDlgDownload::OnInitDialog - sientra2
20/08/2014 13:21:19.173 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CSession::CSession - Setting default options
20/08/2014 13:21:19.174 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, The web browser, detected as system default:
20/08/2014 13:21:19.174 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CSession::Open - chrome
20/08/2014 13:21:19.175 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, Creating default session with preconfig from registery.
20/08/2014 13:21:19.176 [PID:4892][TID:2448]: [L:020] - [F:0x00000001] - - CDownloader::OnProgress - Connecting to server
20/08/2014 13:21:19.186 [PID:4892][TID:2448]: [L:020] - [F:0x00000001] - - CDownloader::DoRun - No connection available, breaking...
20/08/2014 13:21:19.344 [PID:4892][TID:2448]: [L:020] - [F:0x00000001] - - CDialogManager::SetLocalInstaller1 - E:\AntivirusPro\AP14.exe
20/08/2014 13:21:19.346 [PID:4892][TID:2448]: [L:020] - [F:0x00000001] - - CDialogManager::SetLocalInstaller - E:\AntivirusPro\AP14.exe
20/08/2014 13:21:19.347 [PID:4892][TID:2448]: [L:020] - [F:0x00000001] - - CDialogManager::URL_ConfigFile - EXECUTION_MODE_LOCAL
20/08/2014 13:21:19.348 [PID:4892][TID:2448]: [L:020] - [F:0x00000001] - - CDownloader::ThreadRun - Error (-500) return by function (DoRun)
20/08/2014 13:21:19.348 [PID:4892][TID:2448]: [L:020] - [F:0x00000001] - - CDownloader::OnProgress - Download complete with errors
20/08/2014 13:21:19.351 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CRequest::Ping - Error (12007) return by function (InternetOpenUrl)
20/08/2014 13:21:19.351 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CAnalitic::SendLogPing - strUrl:
20/08/2014 13:21:19.352 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CAnalitic::SendLogPing - http://updates.pandasoftware.com/upglitenv/retail/log.phtml?Solution_Id=113&Event=eventenddwn&Init_Version=3.0.0.0&Type=22&Result=1011&MUID=PANDA000-2DAC-4E1D-9632-68BC4D0D6F31
20/08/2014 13:21:19.353 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CDlgDownload::OnDownloadComplete - SetDownloadUrl:
20/08/2014 13:21:19.353 [PID:4892][TID:2372]: [L:020] - [F:0x00000001] - - ThreadExecute - After CDlgDownload::m_hSection
20/08/2014 13:21:19.353 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CDlgDownload::OnDownloadComplete - http://pandasecurity.s3.amazonaws.com/retail2014/stub/ap/Page_Dߩ_es.png
20/08/2014 13:21:19.354 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CSession::CSession - Setting default options
20/08/2014 13:21:19.355 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, The web browser, detected as system default:
20/08/2014 13:21:19.356 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CSession::Open - chrome
20/08/2014 13:21:19.356 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, Creating default session with preconfig from registery.
20/08/2014 13:21:19.357 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CDlgDownload::OnDownloadComplete - SetDownloadUrl:
20/08/2014 13:21:19.358 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CDlgDownload::OnDownloadComplete - http://pandasecurity.s3.amazonaws.com/retail2014/stub/ap/Page_Dߩ_es.png
20/08/2014 13:21:19.358 [PID:4892][TID:3960]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - 0
20/08/2014 13:21:19.359 [PID:4892][TID:3960]: [L:020] - [F:0x00000001] - - CDownloader::OnProgress - Connecting to server
20/08/2014 13:21:19.360 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, The web browser, detected as system default:
20/08/2014 13:21:19.360 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CSession::Open - chrome
20/08/2014 13:21:19.361 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, Creating default session with preconfig from registery.
20/08/2014 13:21:19.361 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CSession::CSession - Setting default options
20/08/2014 13:21:19.362 [PID:4892][TID:2480]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - Args.iStage:
20/08/2014 13:21:19.362 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, The web browser, detected as system default:
20/08/2014 13:21:19.363 [PID:4892][TID:2480]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - 0
20/08/2014 13:21:19.363 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CSession::Open - chrome
20/08/2014 13:21:19.364 [PID:4892][TID:2480]: [L:020] - [F:0x00000001] - - CDownloader::OnProgress - Connecting to server
20/08/2014 13:21:19.364 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, Creating default session with preconfig from registery.
20/08/2014 13:21:19.366 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CDlgDownload::OnDownloadComplete - SetDownloadUrl:
20/08/2014 13:21:19.366 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CDlgDownload::OnDownloadComplete - http://pandasecurity.s3.amazonaws.com/retail2014/stub/ap/Page_Dߩ_es.png
20/08/2014 13:21:19.366 [PID:4892][TID:3792]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - Args.iStage:
20/08/2014 13:21:19.367 [PID:4892][TID:3792]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - 0
20/08/2014 13:21:19.367 [PID:4892][TID:3792]: [L:020] - [F:0x00000001] - - CDownloader::OnProgress - Connecting to server
20/08/2014 13:21:19.368 [PID:4892][TID:2480]: [L:020] - [F:0x00000001] - - CDownloader::DoRun - No connection available, breaking...
20/08/2014 13:21:19.369 [PID:4892][TID:2480]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - Args.iStage:
20/08/2014 13:21:19.370 [PID:4892][TID:2480]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - 6
20/08/2014 13:21:19.371 [PID:4892][TID:2480]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - Error descargando PNG
20/08/2014 13:21:19.371 [PID:4892][TID:2480]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - Descarga default PNG:
20/08/2014 13:21:19.372 [PID:4892][TID:3792]: [L:020] - [F:0x00000001] - - CDownloader::DoRun - No connection available, breaking...
20/08/2014 13:21:19.372 [PID:4892][TID:2480]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - http://pandasecurity.s3.amazonaws.com/retail2014/stub/ap/Page_3_en.png
20/08/2014 13:21:19.373 [PID:4892][TID:2480]: [L:020] - [F:0x00000001] - - CSession::CSession - Setting default options
20/08/2014 13:21:19.374 [PID:4892][TID:2480]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, The web browser, detected as system default:
20/08/2014 13:21:19.374 [PID:4892][TID:2480]: [L:020] - [F:0x00000001] - - CSession::Open - chrome
20/08/2014 13:21:19.375 [PID:4892][TID:2480]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, Creating default session with preconfig from registery.
20/08/2014 13:21:19.376 [PID:4892][TID:2480]: [L:020] - [F:0x00000001] - - CDownloader::ThreadRun - Error (-500) return by function (DoRun)
20/08/2014 13:21:19.376 [PID:4892][TID:3960]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - 6
20/08/2014 13:21:19.377 [PID:4892][TID:3960]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - Error descargando PNG
20/08/2014 13:21:19.378 [PID:4892][TID:3960]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - Descarga default PNG:
20/08/2014 13:21:19.378 [PID:4892][TID:3960]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - http://pandasecurity.s3.amazonaws.com/retail2014/stub/ap/Page_2_en.png
20/08/2014 13:21:19.379 [PID:4892][TID:3960]: [L:020] - [F:0x00000001] - - CSession::CSession - Setting default options
20/08/2014 13:21:19.379 [PID:4892][TID:3960]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, The web browser, detected as system default:
20/08/2014 13:21:19.380 [PID:4892][TID:3960]: [L:020] - [F:0x00000001] - - CSession::Open - chrome
20/08/2014 13:21:19.380 [PID:4892][TID:3960]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, Creating default session with preconfig from registery.
20/08/2014 13:21:19.381 [PID:4892][TID:3960]: [L:020] - [F:0x00000001] - - CDownloader::ThreadRun - Error (-500) return by function (DoRun)
20/08/2014 13:21:19.382 [PID:4892][TID:3792]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - 6
20/08/2014 13:21:19.383 [PID:4892][TID:3792]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - Error descargando PNG
20/08/2014 13:21:19.383 [PID:4892][TID:3792]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - Descarga default PNG:
20/08/2014 13:21:19.384 [PID:4892][TID:3792]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - http://pandasecurity.s3.amazonaws.com/retail2014/stub/ap/Page_4_en.png
20/08/2014 13:21:19.384 [PID:4892][TID:3792]: [L:020] - [F:0x00000001] - - CSession::CSession - Setting default options
20/08/2014 13:21:19.385 [PID:4892][TID:3792]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, The web browser, detected as system default:
20/08/2014 13:21:19.385 [PID:4892][TID:3792]: [L:020] - [F:0x00000001] - - CSession::Open - chrome
20/08/2014 13:21:19.386 [PID:4892][TID:3792]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, Creating default session with preconfig from registery.
20/08/2014 13:21:19.387 [PID:4892][TID:3536]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - bDownloadeD FALSE
20/08/2014 13:21:19.388 [PID:4892][TID:3536]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - Args.iStage:
20/08/2014 13:21:19.388 [PID:4892][TID:3536]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - 0
20/08/2014 13:21:19.389 [PID:4892][TID:3536]: [L:020] - [F:0x00000001] - - CDownloader::OnProgress - Connecting to server
20/08/2014 13:21:19.389 [PID:4892][TID:2480]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - Args.iStage:
20/08/2014 13:21:19.390 [PID:4892][TID:2480]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - 5
20/08/2014 13:21:19.390 [PID:4892][TID:2480]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - Error descargando PNG
20/08/2014 13:21:19.391 [PID:4892][TID:2480]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - Descarga default PNG:
20/08/2014 13:21:19.391 [PID:4892][TID:2480]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - http://pandasecurity.s3.amazonaws.com/retail2014/stub/ap/Page_3_en.png
20/08/2014 13:21:19.392 [PID:4892][TID:2480]: [L:020] - [F:0x00000001] - - CSession::CSession - Setting default options
20/08/2014 13:21:19.392 [PID:4892][TID:2480]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, The web browser, detected as system default:
20/08/2014 13:21:19.393 [PID:4892][TID:2480]: [L:020] - [F:0x00000001] - - CSession::Open - chrome
20/08/2014 13:21:19.393 [PID:4892][TID:2480]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, Creating default session with preconfig from registery.
20/08/2014 13:21:19.394 [PID:4892][TID:2480]: [L:020] - [F:0x00000001] - - CDownloader::OnProgress - Download complete with errors
20/08/2014 13:21:19.394 [PID:4892][TID:3284]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - bDownloadeD FALSE
20/08/2014 13:21:19.395 [PID:4892][TID:3284]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - Args.iStage:
20/08/2014 13:21:19.396 [PID:4892][TID:3284]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - 0
20/08/2014 13:21:19.396 [PID:4892][TID:3284]: [L:020] - [F:0x00000001] - - CDownloader::OnProgress - Connecting to server
20/08/2014 13:21:19.396 [PID:4892][TID:3960]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - Args.iStage:
20/08/2014 13:21:19.397 [PID:4892][TID:3536]: [L:020] - [F:0x00000001] - - CDownloader::DoRun - No connection available, breaking...
20/08/2014 13:21:19.397 [PID:4892][TID:3960]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - 5
20/08/2014 13:21:19.399 [PID:4892][TID:3960]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - Error descargando PNG
20/08/2014 13:21:19.399 [PID:4892][TID:3960]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - Descarga default PNG:
20/08/2014 13:21:19.400 [PID:4892][TID:3960]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - http://pandasecurity.s3.amazonaws.com/retail2014/stub/ap/Page_2_en.png
20/08/2014 13:21:19.400 [PID:4892][TID:3960]: [L:020] - [F:0x00000001] - - CSession::CSession - Setting default options
20/08/2014 13:21:19.401 [PID:4892][TID:3960]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, The web browser, detected as system default:
20/08/2014 13:21:19.401 [PID:4892][TID:3284]: [L:020] - [F:0x00000001] - - CDownloader::DoRun - No connection available, breaking...
20/08/2014 13:21:19.401 [PID:4892][TID:3960]: [L:020] - [F:0x00000001] - - CSession::Open - chrome
20/08/2014 13:21:19.402 [PID:4892][TID:3960]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, Creating default session with preconfig from registery.
20/08/2014 13:21:19.403 [PID:4892][TID:3960]: [L:020] - [F:0x00000001] - - CDownloader::OnProgress - Download complete with errors
20/08/2014 13:21:19.403 [PID:4892][TID:4704]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - bDownloadeD FALSE
20/08/2014 13:21:19.404 [PID:4892][TID:4704]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - Args.iStage:
20/08/2014 13:21:19.405 [PID:4892][TID:4704]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - 0
20/08/2014 13:21:19.405 [PID:4892][TID:4704]: [L:020] - [F:0x00000001] - - CDownloader::OnProgress - Connecting to server
20/08/2014 13:21:19.406 [PID:4892][TID:3792]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - 5
20/08/2014 13:21:19.407 [PID:4892][TID:3792]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - Error descargando PNG
20/08/2014 13:21:19.407 [PID:4892][TID:3792]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - Descarga default PNG:
20/08/2014 13:21:19.408 [PID:4892][TID:3792]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercial - http://pandasecurity.s3.amazonaws.com/retail2014/stub/ap/Page_4_en.png
20/08/2014 13:21:19.408 [PID:4892][TID:3792]: [L:020] - [F:0x00000001] - - CSession::CSession - Setting default options
20/08/2014 13:21:19.409 [PID:4892][TID:3792]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, The web browser, detected as system default:
20/08/2014 13:21:19.409 [PID:4892][TID:3792]: [L:020] - [F:0x00000001] - - CSession::Open - chrome
20/08/2014 13:21:19.410 [PID:4892][TID:4704]: [L:020] - [F:0x00000001] - - CDownloader::DoRun - No connection available, breaking...
20/08/2014 13:21:19.410 [PID:4892][TID:3792]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, Creating default session with preconfig from registery.
20/08/2014 13:21:19.411 [PID:4892][TID:3792]: [L:020] - [F:0x00000001] - - CDownloader::OnProgress - Download complete with errors
20/08/2014 13:21:19.411 [PID:4892][TID:4508]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - bDownloadeD FALSE
20/08/2014 13:21:19.412 [PID:4892][TID:4508]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - Args.iStage:
20/08/2014 13:21:19.413 [PID:4892][TID:4508]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - 0
20/08/2014 13:21:19.413 [PID:4892][TID:4508]: [L:020] - [F:0x00000001] - - CDownloader::OnProgress - Connecting to server
20/08/2014 13:21:19.413 [PID:4892][TID:3536]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - bDownloadeD FALSE
20/08/2014 13:21:19.414 [PID:4892][TID:3536]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - Args.iStage:
20/08/2014 13:21:19.415 [PID:4892][TID:3536]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - 6
20/08/2014 13:21:19.416 [PID:4892][TID:3536]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - Error descargando PNG
20/08/2014 13:21:19.416 [PID:4892][TID:3536]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - Descarga default PNG:
20/08/2014 13:21:19.416 [PID:4892][TID:3536]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - http://pandasecurity.s3.amazonaws.com/retail2014/stub/ap/Page_1_en.png
20/08/2014 13:21:19.417 [PID:4892][TID:3536]: [L:020] - [F:0x00000001] - - CSession::CSession - Setting default options
20/08/2014 13:21:19.418 [PID:4892][TID:3536]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, The web browser, detected as system default:
20/08/2014 13:21:19.418 [PID:4892][TID:3536]: [L:020] - [F:0x00000001] - - CSession::Open - chrome
20/08/2014 13:21:19.419 [PID:4892][TID:3536]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, Creating default session with preconfig from registery.
20/08/2014 13:21:19.419 [PID:4892][TID:3284]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - bDownloaded TRUE
20/08/2014 13:21:19.420 [PID:4892][TID:4508]: [L:020] - [F:0x00000001] - - CDownloader::DoRun - No connection available, breaking...
20/08/2014 13:21:19.420 [PID:4892][TID:3284]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - Args.iStage:
20/08/2014 13:21:19.422 [PID:4892][TID:3284]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - 6
20/08/2014 13:21:19.422 [PID:4892][TID:3284]: [L:020] - [F:0x00000001] - - CDownloader::ThreadRun - Error (-500) return by function (DoRun)
20/08/2014 13:21:19.422 [PID:4892][TID:3752]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - bDownloaded TRUE
20/08/2014 13:21:19.423 [PID:4892][TID:3752]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - Args.iStage:
20/08/2014 13:21:19.424 [PID:4892][TID:3752]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - 0
20/08/2014 13:21:19.424 [PID:4892][TID:3752]: [L:020] - [F:0x00000001] - - CDownloader::OnProgress - Connecting to server
20/08/2014 13:21:19.424 [PID:4892][TID:4704]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - bDownloaded TRUE
20/08/2014 13:21:19.426 [PID:4892][TID:4704]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - Args.iStage:
20/08/2014 13:21:19.426 [PID:4892][TID:4704]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - 6
20/08/2014 13:21:19.427 [PID:4892][TID:4704]: [L:020] - [F:0x00000001] - - CDownloader::ThreadRun - Error (-500) return by function (DoRun)
20/08/2014 13:21:19.427 [PID:4892][TID:4268]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - Args.iStage:
20/08/2014 13:21:19.428 [PID:4892][TID:4268]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - 0
20/08/2014 13:21:19.428 [PID:4892][TID:3752]: [L:020] - [F:0x00000001] - - CDownloader::DoRun - No connection available, breaking...
20/08/2014 13:21:19.430 [PID:4892][TID:3780]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - Args.iStage:
20/08/2014 13:21:19.430 [PID:4892][TID:3780]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - 0
20/08/2014 13:21:19.431 [PID:4892][TID:3780]: [L:020] - [F:0x00000001] - - CDownloader::OnProgress - Connecting to server
20/08/2014 13:21:19.431 [PID:4892][TID:3536]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - Args.iStage:
20/08/2014 13:21:19.432 [PID:4892][TID:3536]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - 5
20/08/2014 13:21:19.432 [PID:4892][TID:4268]: [L:020] - [F:0x00000001] - - CDownloader::DoRun - No connection available, breaking...
20/08/2014 13:21:19.433 [PID:4892][TID:4508]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - Args.iStage:
20/08/2014 13:21:19.434 [PID:4892][TID:4508]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - 6
20/08/2014 13:21:19.435 [PID:4892][TID:3284]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - bDownloaded TRUE
20/08/2014 13:21:19.435 [PID:4892][TID:4508]: [L:020] - [F:0x00000001] - - CDownloader::ThreadRun - Error (-500) return by function (DoRun)
20/08/2014 13:21:19.436 [PID:4892][TID:3284]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - Args.iStage:
20/08/2014 13:21:19.436 [PID:4892][TID:3284]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - 5
20/08/2014 13:21:19.437 [PID:4892][TID:4704]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - bDownloaded TRUE
20/08/2014 13:21:19.437 [PID:4892][TID:4704]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - Args.iStage:
20/08/2014 13:21:19.438 [PID:4892][TID:4704]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - 5
20/08/2014 13:21:19.438 [PID:4892][TID:3780]: [L:020] - [F:0x00000001] - - CDownloader::DoRun - No connection available, breaking...
20/08/2014 13:21:19.439 [PID:4892][TID:3752]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - bDownloaded TRUE
20/08/2014 13:21:19.440 [PID:4892][TID:3752]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - Args.iStage:
20/08/2014 13:21:19.440 [PID:4892][TID:3752]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - 6
20/08/2014 13:21:19.441 [PID:4892][TID:3752]: [L:020] - [F:0x00000001] - - CDownloader::ThreadRun - Error (-500) return by function (DoRun)
20/08/2014 13:21:19.442 [PID:4892][TID:4268]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - Args.iStage:
20/08/2014 13:21:19.442 [PID:4892][TID:4268]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - 6
20/08/2014 13:21:19.443 [PID:4892][TID:4268]: [L:020] - [F:0x00000001] - - CDownloader::ThreadRun - Error (-500) return by function (DoRun)
20/08/2014 13:21:19.443 [PID:4892][TID:4508]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - bDownloaded TRUE
20/08/2014 13:21:19.444 [PID:4892][TID:4508]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - Args.iStage:
20/08/2014 13:21:19.445 [PID:4892][TID:4508]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - 5
20/08/2014 13:21:19.445 [PID:4892][TID:4508]: [L:020] - [F:0x00000001] - - CDownloader::OnProgress - Download complete with errors
20/08/2014 13:21:19.446 [PID:4892][TID:3780]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - Args.iStage:
20/08/2014 13:21:19.446 [PID:4892][TID:3780]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - 6
20/08/2014 13:21:19.447 [PID:4892][TID:3752]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - bDownloaded TRUE
20/08/2014 13:21:19.448 [PID:4892][TID:3752]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - Args.iStage:
20/08/2014 13:21:19.448 [PID:4892][TID:3752]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - 5
20/08/2014 13:21:19.449 [PID:4892][TID:3752]: [L:020] - [F:0x00000001] - - CDownloader::OnProgress - Download complete with errors
20/08/2014 13:21:19.449 [PID:4892][TID:4268]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - Args.iStage:
20/08/2014 13:21:19.450 [PID:4892][TID:4268]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - 5
20/08/2014 13:21:19.451 [PID:4892][TID:4268]: [L:020] - [F:0x00000001] - - CDownloader::OnProgress - Download complete with errors
20/08/2014 13:21:19.452 [PID:4892][TID:3780]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - Args.iStage:
20/08/2014 13:21:19.452 [PID:4892][TID:3780]: [L:000] - [F:0x00000001] - - CDialogManager::ProcessCommercialExt - 5
20/08/2014 13:21:19.453 [PID:4892][TID:3780]: [L:020] - [F:0x00000001] - - CDownloader::OnProgress - Download complete with errors
20/08/2014 13:21:20.356 [PID:4892][TID:2372]: [L:020] - [F:0x00000001] - - CXMLCreator::DIR_CreateUniqueTemporaryDirectory_2 - strTemporaryPath:
20/08/2014 13:21:20.356 [PID:4892][TID:2372]: [L:020] - [F:0x00000001] - - CXMLCreator::DIR_CreateUniqueTemporaryDirectory_2 - C:\Users\MONTSE~1\AppData\Local\Temp\C0ED
20/08/2014 13:21:20.357 [PID:4892][TID:2372]: [L:020] - [F:0x00000001] - - CXMLCreator::DIR_CreateUniqueTemporaryDirectory_2 - strTemporaryPath:
20/08/2014 13:21:20.358 [PID:4892][TID:2372]: [L:020] - [F:0x00000001] - - CXMLCreator::DIR_CreateUniqueTemporaryDirectory_2 - C:\Users\MONTSE~1\AppData\Local\Temp\C0ED
20/08/2014 13:21:20.358 [PID:4892][TID:2372]: [L:020] - [F:0x00000001] - - CXMLCreator::saveXML - Ruta CloudAvBootStrap.xml:
20/08/2014 13:21:20.359 [PID:4892][TID:2372]: [L:020] - [F:0x00000001] - - CXMLCreator::saveXML - C:\Users\MONTSE~1\AppData\Local\Temp\C0ED\CloudAvBootstrap.xml
20/08/2014 13:21:20.360 [PID:4892][TID:2372]: [L:020] - [F:0x00000001] - - CXMLCreator::saveXML - Ruta final CloudAvBootStrap.xml:
20/08/2014 13:21:20.361 [PID:4892][TID:2372]: [L:020] - [F:0x00000001] - - CXMLCreator::saveXML - C:\Users\MONTSE~1\AppData\Local\Temp\C0ED\CLOUDA~1.XML
20/08/2014 13:21:20.361 [PID:4892][TID:2372]: [L:020] - [F:0x00000001] - - ThreadExecute - m_eExecutionMode: EXECUTION_MODE_LOCAL
20/08/2014 13:21:20.361 [PID:4892][TID:2372]: [L:020] - [F:0x00000001] - - ThreadExecute - Launching program ("E:\AntivirusPro\AP14.exe" )
20/08/2014 13:21:22.729 [PID:4892][TID:2372]: [L:020] - [F:0x00000001] - - ThreadExecute - Command line for MainInstaller: -sp"/ConfigurationFile:C:\Users\MONTSE~1\AppData\Local\Temp\C0ED\CLOUDA~1.XML"
20/08/2014 13:21:22.733 [PID:4892][TID:2372]: [L:020] - [F:0x00000001] - - CRequest::Ping - Error (12007) return by function (InternetOpenUrl)
20/08/2014 13:21:22.737 [PID:4892][TID:2372]: [L:020] - [F:0x00000001] - - CRequest::Ping - Error (12007) return by function (InternetOpenUrl)
20/08/2014 13:21:22.737 [PID:4892][TID:2372]: [L:020] - [F:0x00000001] - - CAnalitic::SendLogPing - strUrl:
20/08/2014 13:21:22.738 [PID:4892][TID:2372]: [L:020] - [F:0x00000001] - - CAnalitic::SendLogPing - http://updates.pandasoftware.com/upglitenv/retail/log.phtml?Solution_Id=113&Event=eventstartmain&Init_Version=3.0.0.0&Type=22&Result=1012&MUID=PANDA000-2DAC-4E1D-9632-68BC4D0D6F31
20/08/2014 13:21:24.879 [PID:4892][TID:2372]: [L:020] - [F:0x00000001] - - ThreadExecute - E:\AntivirusPro\AP14.exe
20/08/2014 13:21:24.880 [PID:4892][TID:2372]: [L:020] - [F:0x00000001] - - ThreadExecute - Finish execute
20/08/2014 13:21:24.881 [PID:4892][TID:4036]: [L:020] - [F:0x00000001] - - ThreadInstallProgress - Started ThreadExecute
20/08/2014 13:21:24.882 [PID:4892][TID:4036]: [L:020] - [F:0x00000001] - - ThreadInstallProgress - if (show)
20/08/2014 13:21:34.882 [PID:4892][TID:4036]: [L:020] - [F:0x00000001] - - ThreadInstallProgress - (c == 150)
20/08/2014 13:21:34.882 [PID:4892][TID:4036]: [L:020] - [F:0x00000001] - - ThreadInstallProgress - if (show)
20/08/2014 13:21:44.884 [PID:4892][TID:4036]: [L:020] - [F:0x00000001] - - ThreadInstallProgress - (c == 150)
20/08/2014 13:21:44.884 [PID:4892][TID:4036]: [L:020] - [F:0x00000001] - - ThreadInstallProgress - if (show)
20/08/2014 13:21:54.885 [PID:4892][TID:4036]: [L:020] - [F:0x00000001] - - ThreadInstallProgress - (c == 150)
20/08/2014 13:21:54.885 [PID:4892][TID:4036]: [L:020] - [F:0x00000001] - - ThreadInstallProgress - if (show)
20/08/2014 13:22:04.887 [PID:4892][TID:4036]: [L:020] - [F:0x00000001] - - ThreadInstallProgress - (c == 150)
20/08/2014 13:22:04.887 [PID:4892][TID:4036]: [L:020] - [F:0x00000001] - - ThreadInstallProgress - WM_USER + 1003
20/08/2014 13:22:40.567 [PID:4892][TID:3756]: [L:020] - [F:0x00000001] - - ThreadWaitMainExe - Stop event signaled.
20/08/2014 13:22:40.581 [PID:4892][TID:2372]: [L:020] - [F:0x00000001] - - CRequest::Ping - Error (12007) return by function (InternetOpenUrl)
20/08/2014 13:22:40.582 [PID:4892][TID:2372]: [L:020] - [F:0x00000001] - - CAnalitic::SendLogPing - strUrl:
20/08/2014 13:22:40.582 [PID:4892][TID:2372]: [L:020] - [F:0x00000001] - - CAnalitic::SendLogPing - http://updates.pandasoftware.com/upglitenv/retail/log.phtml?Solution_Id=113&Event=eventerror&Init_Version=3.0.0.0&Type=22&Result=37&MUID=PANDA000-2DAC-4E1D-9632-68BC4D0D6F31&File_Name=37:0:OnBegin
20/08/2014 13:22:40.590 [PID:4892][TID:4036]: [L:020] - [F:0x00000001] - - ThreadInstallProgress - WM_USER + 1004 - 2
20/08/2014 13:22:40.591 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CDlgDownload::OnCompleteInstallation - m_CompleteInstallationStatus:
20/08/2014 13:22:40.592 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CDlgDownload::OnCompleteInstallation - 37
20/08/2014 13:22:40.633 [PID:4892][TID:4880]: [L:020] - [F:0x00000001] - - CRequest::Ping - Error (12007) return by function (InternetOpenUrl)

Moderador Oficial
Avatar de Usuario
Mensajes: 339
Registrado: Lun, 02 Abr 2012, 17:53
Ubicación: Panda HQ - Bilbao

Re: Error instalación Panda Pro

Notapor VirusBuster » Mié, 20 Ago 2014, 14:33

Entiendo que te refieres a Panda Antivirus Pro 2014
En el log veo 2 errores:
1.- Hay restos de versiones anteriores. ¿Has desinstalado la versión anterior?
Ejecuta el desinstalador genérico y reinicia cuando lo solicite.
2.- Hay un problema de conectividad. Realiza la instalación con el instalador offline
Un saludo,

Jorge Torre
TechSupport Department, Panda Security

No respondo a mensajes privados a no ser que los solicite previamente

Moderador Oficial
Avatar de Usuario
Mensajes: 2606
Registrado: Lun, 02 Abr 2012, 17:34
Ubicación: PSI Headquarters

Re: Error instalación Panda Pro

Notapor PandaSupport1 » Lun, 01 Sep 2014, 10:13

Cerramos la incidencia por falta de respuesta

TEMA CERRADO
Un saludo,

Alberto Domínguez
TechSupport Department, Panda Security

No respondo a mensajes privados a no ser que los solicite previamente

Volver a Consumo 2014 + Panda IP - Archivo de Incidencias

¿Quién está conectado?

Usuarios navegando por este Foro: No hay usuarios registrados visitando el Foro y 0 invitados